Security

Smart security features to keep your money safe

NEO operates with Satchel a European EMI license issued by the National Bank of Lithuania, which ensures that your funds are protected at all times.

security

Cloud solution

We have put in place policies and controls that ensure the full protection of user data from potential threats through decentralization. Every time you are interacting with us via digital outlets, or making any kind of operation, you may be certain that the cloud is on guard for security.

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2FA

By enabling two-factor authentication, we have added an extra layer of security to your authentication process, making it quite a challenge for cybercriminals to get their hands on your personal data. Even if your password gets compromised, it still not enough to break into your Satchel account.

3D Secure

This advanced security tool gets activated every time you make an online purchase or payment, double-checking whether it’s actually you on the other side of the screen. It is just another authentication step that allows us to safely confirm your online transaction.

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Segregated accounts

Under our license, we are obliged to keep clients’ money in a separate account with the National Bank of Lithuania. This way we eliminate any concerns on your part regarding the security of funds location.

Anti-fraud software and system procedures

These are among the most important security features we have in place. The software, along with a set of special procedures, helps us detect and prevent any dangerous activity that can potentially harm your funds.

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